Luxury Limousine Dearborn

I couldn't of asked for better service on my big day, honestly. For me being such a nervous bride, i mean my limo was set up so beautiful and the driver was there every step of the way, he made sure that everything was more than what we had expected. I was 1 Happyyyyy bride :)

I REGRET EVEN BOOKING WITH THIS BUSINESS. I WOULDNT CARE IF I GOT IT FOR FREE, NEVERMIND! They were having a really good deal, $999 all day wedding special. Had to jump on it. My first limo driver was wonderful, and he is the only reason they got this high of a rating. Very professional. I was impressed by him. What made me mad was that the owner, manager, who ever he was pulled him from me and insisted that I get another limo driver. I personally called the company prior to the start of my ceremony regarding how I felt about about a second limo driver. I told him that I had gotten use to this limo driver and we really connected. He insisted that I had to have another driver, I insisted that I didnt want one. He (the manager/owner) was very rude and I could tell that he was becoming agitated when I kept questioning him as to why. And then he had the nerve to say "well, how about you give that driver that you so want to keep the amount that he would loose for his other run and then you can keep him". WTF!! If it wasnt for my ceremony about to start, I would have really let him have it. Why is it though everybody is nice all the way up until they get your money?

Great company the best party bus ever luxury limousine is always on time with all my family and my cousin. I also used them for my bachellorette party and it was great. thank you Sam..

Luxury Limo was inexpensive, but their limo was a dump. We had the Lincoln stretch limo. It showed up with the rear window not tinted (stuck out like a sore thumb when the rest of it is...), a giant smashed in side (several feet long) and lots of wear and tear on the inside of the limo. While it was clean, it was not up to wedding standards. Communication was slow or unresponsive. I would go with another limo company. I thought that it would be fine because I was saving some money, but don't cheap out on the limo. This is the one thing I would change about my wedding.

THE BEST LIMO COMPANY EVER LUXURY LIMO HAVE THE BEST PRICES. THANK YOU FOR MAKING MY BIG DAY STRESS FREE IN LIMOUISNE SERVICE I RQUESTED...

Luxury Limousine of Dearborn is the best Limousine company! they have a variety of limos, the prices are so affordable and the limos are Luxurious. The day went perfect. Me and my husband were more then satisfied with your service and we will defiantly keep this company in mind for any occasion. Thank you soo much Luxury Limousine!!!!!!!!!

I'm not the first person to have a problem with Luxury Limousine. Check out a few pages back before you rent from this company...apparently they have all of their employees on here writing positive reviews. Or is it just a coincidence that each of the positive reviews happens on the same day? I DON'T THINK SO! I had my wedding back in October and needless to say, this company RUINED my whole day. The vehicle I was promised with the awesome wedding package did not exist. YES The company doesn't even have the wedding package that they offer you and take your money for. It's all a huge fraud. I received a crappy SUV...I would've rather been in my mom's mini-van. The windows didn't work, their was no AC..and if you remember we had a pretty warm October! The driver didn't speak English and I thought it might've been his first time in the United States let alone driving a car in the metro Detroit area. It was terrible. I complained several times and all they could offer me (after several unreturned calls) was an "apology." Thanks, but no thanks! Check out all of this! I am disgusted...these people need to put out of business ASAP! http://luxurylimousinedearbornbankruptcy.com/ IF YOU BOOK WITH LUXURY, YOU WILL REGRET IT. Make sure you read the REAL reviews!

http://www.clickondetroit.com/video/24402685/index.html This sure looks like Mr. Luxury to me. Mr. Luxury, Ruth to the Rescue uncovered the true Sam Zahr and the way the Luxury Limousine really works. You run a fraudulent business and you have been hiding from the facts. Stop scamming these poor people. I never will get my wedding day back, and you will pay for it! I won’t let you continue to this to people. Mr. Luxury, how many of your limos have been repossessed? How many times have you filed for bankruptcy? You are a fool and you I won’t stand for this any longer. You should start calling yourself Mr. Scumbag because that is what you really are. DO NOT RENT FROM THIS COMPANY. RUTH HAS GIVEN YOU A REAL WARNING! http://www.clickondetroit.com/video/24412639/index.html http://luxurylimousinedearbornbankruptcy.com/Home_Page.html Yes, we do hate you...but what is there to be jealous of? You are a failure. We caused you issues? Mr. Luxury, how many weddings have you ruined?

I would not wish this company on my worst enemy!!!! They are a rip off!!!!!! The limo's are not what is advertised, they try and explain away there bad reviews as over exagerations. To make matters worse when I went to see the limo we would be renting the radio was ripped out, the flat screen tv's were gone and there was nothing but wires showing, then they offered us a party bus to make up for the crap we had just seen and it was nat infested!!!!!!!!!!! Ughhhhhh! Do Not Use This Company they are so bad that there is a website telling how horrible they are!!!

Before you use this limousine company, DO YOUR HOMEWORK! Make sure any limousine company you use is licensed and INSURED! Use a reputable company that hasn't filed bankruptcy. Check out the following to review this company.... http://www.luxurylimousinedearbornbankruptcy.com/ (This website has valuable information regarding Luxury Limousine Dearborn - not affiliated with any other Luxury Limousine company in Michigan). Also, check out Ruth 2 the Rescue interview with Samer Zahr on how he runs his company and his customer service. http://www.clickondetroit.com/video/24402685/index.html

Hey everyone, I hope you can help me out a little bit. My wedding is next month and my mother in law just told me about a Channel 4 clip showing how terrible Luxury Limousine's cars are. I booked my wedding with Luxury Limousine 3 months ago to get it out of the way and NOT have to worry about it. Needless to say, I'm worried now! Especially after reading all of these awful reviews! Missez do you or anyone else have access to the Channel 4 clip? I'm not sure what I should do! My mother-in-law is convinced I should just cancel my reservation and find a different company. Any ideas? Uh. the life of a bride. Thank you very much in advance!!!

We went with Luxury Limousine - Escalate limo based on the samples we have seen at one of the bridal shows. All of their cars there were top notch and it was promised that is the service and product that we would receive... forward to 10 months later. The limo was to arrive at my (brides) house at 1:30 since it is about a 45 minute drive to the church. Well, needless to say, it was late 20 minutes. The excuse was that the house is hard to find. It's interesting that the Photographer, Videographer and Flower vendors all managed to find it and be on time! The company must not have ever heard of Mapquest or the GPS system. The weather was beautiful that day! 80 degrees, sunny, not a cloud in the sky. Needless to say that the AC was not even turned on in the limo. The maid of honor had tried to turn it on but with the big boxes that were placed in the back (our bouquets) it was a bit hard to do. 50 minute car ride with a big wedding dress, bridal makeup and five people in the car was not a pleasant ride. There was also water on the floor of the limo so, I had to have my dress hiked up past my knees otherwise it would have wet dirt stains on the bottom! The other part that really bugged me is the fact that the driver literally 'dumped' the box with my bridal bouquet upside down into the limo. My bouquet were all orchids and those bruise very easily. I tried my hardest to make sure my flowers remain in top shape at least for the walk down the aisle, and the driver absolutely had no consideration for this. I read on the previous post someone mention the $5 champagne they received... well, they gave us sparkling wine! Overall, I am VERY disappointed with this company. I would NEVER recommend them to anyone. Even the photographer did not have anything good to say about them.

They were great. They showed up on time. When we arrived to the church early, we took a detour to go take more pictures. The driver was very friendly and professional.

STAY FAR AWAY! 1) These are not false reviews. Do you think Ruth to the Rescue made up that interview? Do you think that is a lie? http://www.freep.com/article/20110429/NEWS05/104290364/Man-his-mom-wife-charged-housing-fraud Check it out! The owner of Luxury Limousine is Samer Zahr, a fraudulent man. 2) Why should you care that this company filed for bankruptcy? Do you want your wedding day to arrive only to find that the limousine you reserved has been repossessed? 3) Do you want to continue to supply a felon to destroy the state of Michigan. Samer Zahr was charged (along with his wife & mother) with housing fraud. Obtaining AT LEAST $20,000 under false pretenses! Does this sound like a company you can trust and depend on? No thanks! Take your money somewhere else, you won't regret it.

I practically had to stalk the owner to get him to return a call. He left voice messages in response to my questions, which is not helpful when you need to have a discussion. The driver showed up an hour early (which is not good when you pay by the hour) and took turns VERY quickly. Driver was very pleasant, but the over all service was not worth it.

This is a letter I sent to the company and never received any response. I tried calling multiple times to clear this up and was consistently told that the owners were not available. I contacted the Better Business Bureau to file a complaint only to find out that they have received an F rating and they couldn't help me either. Needless to say, nothing was ever done to compensate me. All I can do is try to spread the word so this doesn't happen to someone else. I was married on June 13, 2009 and I had purchased your all-day wedding package that included: - Time of choice (no time limit) - Red Carpet Service - Wedding decorations - "Just Married" sign - Transportation of bride and bridal party to hair salon - Lunch/snacks/beverages - Complimentary Champagne - Music of Choice (cd/mp3 player) - Balloon launch (additional fee) - Pick-Up and Drop-Off service for bride and groom to final destination after reception I was pleased to meet our bus driver Samuel who seemed very nice and professional at first. He picked us up on time and the bus was amazing. It did have a bottle of champagne and bottled water. I was very pleased at first. However, we did not receive lunch, snacks or any other beverages, we had no wedding decorations, red carpet or "just married" sign. In fact, we had to have a friend of ours go out to purchase a "just married" sign and personalize it for us to put on the back of the bus. Samuel seemed as if he was not informed of what the package included because when he was asked about these missing items, he claimed he had no idea what we were talking about. As we rode around on the bus, Samuel had a very hard time following directions, ran two stop signs and almost got us stuck on a residential street nearly missing a parked car. When we got to the reception hall, Samuel dropped us off and and my husband and I were under the impression that he would be back at the end of the night to pick us up to take us to our hotel room. However, when we exited the reception hall at the end of the night, we entered an empty parking lot. We had to call a taxi to take us to our hotel room that night. I can't tell you how upset I was to walk out of our reception hall to take a taxi to the hotel instead of the bus I paid $1800 for. I am extremely disappointed with the service I received. I expected so much more and I was let down. At this moment, I would not recommend your services to anyone. In fact, I would inform people not to choose your services. I will not accept any other services from you. I would like to have a full refund. Please contact me as soon as possible regarding this matter.

Wedding package was very affordable.The limousine was decorated for our wedding and came with complimentary champagne.Our driver was on time and we got to do everything that we planned.Very good service!

The limo arrived on time the day of the wedding. I had called the limo company three times to warn them that there were many road closures in our area due to road repair. I advised them to check out the road closures as they would need to allow extra time to manuever around the lakes to get to our home. The driver called on the way and needed directions because he came upon a road closure. While he arrived on time and was very professional, he did not know how to get around the detours and we were late getting to the church. This made the limo late when getting to the hotel to pick up the groom and his groomsmen. The wedding was a little late getting started. I had given them ample warning about the road closures and would have thought they would have mapped out an alternate route. The limo was clean and the driver was very courteous. None the less, we were nervous about running late. I called the company and they apologized.

I booked their limo service for my wedding. I hate to say that I was more than displeased with the company. At first, everything went well and the limo driver was even a little early to pick up the groomsmen at the hotel. After the ceremony however, that is when the disappointment began. First, the limo was really small. I don't know how it could fit 20 people (as they advertised!) It could barely fit the 15 of us, and the photographer couldn't ride along with us because there was certainly no room, so we couldn't get any shots inside the limo (which I really wanted). I would say we were all of average weight and size, but people's knees were cramped, some had to bend their feet under the seats, there was no elbow room, etc... Then, on the way to the reception, the driver (who had bad directions printed up, so it wasn't his fault) got lost! We arrived to the reception a half hour late! This frustrated me terribly as I had paid the videographer extra to film us for that half hour before the reception. However, the driver's demeanor wasn't bad, and he was a really friendly guy. In all truthfulness, your company did ruin a bit of my reception and wedding for me. As I left the limo, I was furious! It took me about an hour to calm down afterwards, and I fault myself for letting that bad experience affect me so. However, the limo was nice and clean. I have no complaints with the limo itself (other than it was smaller than expected.) The company has also not responded to my feedback and seems to be ignoring my messages. The price was reasonable and they did price match with another limo company. Here's my word of advice: don't compromise on quality for cost.

User Rating: 1 out of 5 stars by Elizabeth 07/12/2011 After confirming with Luxury Limo several times, including the evening before my wedding...Luxury Limo called me just hours before the wedding while I was at the salon to inform me that the party bus that was scheduled to transport my guests would not be arriving! It ruined my time at the salon and I was left scrambling only hours before my wedding! They were insensitive and unprofessional. Don't let them ruin your wedding day too!!!! I will never recommend them!