Kensington Court Hotel

We have had an amazing experience working with Kensington Court Hotel. We booked with the hotel for both the ceremony and reception. Not only is their wedding package VERY reasonably priced, but the staff go over and above what was stipulated in the contract. Most notably on our wedding day we asked them for some assistance and accessories to compliment our decor and they obliged us instantly. I noiced many other details our wedding coordinator arranged without us even requesting them. To say the least, the service was top notch on many levels. I can honestly say I had a very relaxed and stress-free wedding day thanks to the attentive and skilled staff. The only areas of improvement had to do with responding to our emails a little more quickly (though we sent many at the very peak of wedding season) and there was a slight miscommunication between ourselves and the service staff about the reception schedule which might have been handled with a little more professionalism. Overall, I would highly recommend this venue to future brides and grooms. It was a pleasure sharing our wedding celebration with them.

Very nice to work with. Very professional. Whatever I wanted they did for me. Including setting up the whole room, placing all my flower petals, and wedding favors. I LOVED them.

My husband and I used the Kensington Court for our reception only. And since we had a small wedding (70 guests), the Kensington had the right room for us ... and everything was perfect! The food was excellent, the service was lovely and everyone was extremely helpful. One thing that my husband and I liked the best was the packaged plated dinners, which included the bar. He and I paid for the wedding ourselves and having the bar/drinks included was a huge weight off our shoulders. Typically, a separate bar bill can be quite expensive. Anyhow, the bar was limited, but that didn't matter at all. Everyone had a blast and the overall price was affordable and easy.

First of all, let me start off by saying I did LOVE the wedding, it was perfect. However, the head coordinator was not very helpful, but things did go smoothly. I highly doubt she's there anymore anyways, but...something to consider none-the-less.

While we were ultimately happy with the actual reception (which was all that took place here), the lead-up to the wedding and all of the planning were nightmares. The hotel's liaison/coordinator didn't respond to my emails or phone calls, reneged on things she promised to help with before we booked the venue, and made me feel as though she couldn't care less about planning my wedding reception. Before she had our credit card number, she bent over backwards to accommodate our schedule to view the hotel and talk about our options. Once we signed the contract, she did nothing but the bare minimum. Again, the actual reception was very nice, and the food was quite good, but to me, it wasn't worth the hassle getting there. I didn't need the extra stress; wedding planning is hard enough when everything goes well.