Amway Grand Plaza Hotel
Services:
Ceremony Venues, Caterers
"Luxury, elegance and charm..."
Phone: 616-776-6400
|
187 Monroe Avenue NW, Grand Rapids, MI 49503
Overall Rating
4.7 out of 5.0
Quality of Service:
4.9/5.0
Responsiveness:
4.7/5.0
Professionalism:
4.9/5.0
Value for Cost:
4.6/5.0
Flexibility:
4.7/5.0
82 Total Reviews
Marie
Wedding: 9/24/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I had the most beautiful wedding at the Amway Grand Plaza Hotel! Our coordinator Darrin Lettinga was such a pleasure to work with and helped us every way possible. Our room coordinator Grace Hill was also such a joy and helped us with anything she could. Our food was amazing, and the staff was so kind hearted and provided excellent service! Thank you Amway!! You're the best!
gordon.kailey
Wedding: 9/17/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I could not have had a better experience with the staff at the Amway Grand Plaza Hotel. Jennifer and Grace were an absolute delight to work with.They were very accommodating to our requests and always quick to get back to us with an answer. They treated us not only as clients, but as people they genuinely cared about. From catering to booking rooms for our guests, they were always on top of everything and eager to help when they could. The ambiance of the hotel and staff created a wonderful atmosphere for our guests and for us during our wedding weekend. We will definitely be recommending this venue :)
williams06
Wedding: 9/17/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
If you want a reception where absolutely everything is taken care of for you. If you want a bride that is worry free and extreamly happy on her wedding day then definetly choose the Amway Grand. Their staff is fabulous, their food wonderful and the reception venues timeless. Ours was in the Imperial Ballroom and the old time charm and character is unmatched by any other venue in the city. The staff works so well with your other vendors, they take care of your guests and really make you feel that your wedding is the most important wedding that has ever been held there. It is worth the extra $$ you will not be dissappointed. Also consider GP sports in the Amway if you want a REALLY reasonablly priced and fun casual rehearsal dinner spot. My guests loved it.
Kim
Wedding: 8/13/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Our wedding at the Amway Grand Plaza Hotel was PERFECT! They were amazing from beginning to end!
Lucia Patzelt
Wedding: 7/23/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The amway provided catering at the Gram(GR Art Museum). Grace Hill, the coordinator was outstanding, so helpful, responsive, and able to secure vendors for other services on very short notice! We can't say enough about Grace Hill and the Amway Team!
Lucia & Larry Patzelt and Family
Alicia
Wedding: 6/18/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Amway was great. They have a friendly and super helpful staff that makes sure everything is running smoothly on your important day.
The hotel is beautiful and they did a great Job on our wedding and our stay there.
Keri and Ian
Wedding: 5/14/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I was so happy to have the Amway hotel included in my list of wedding vendors!! I reserved a block of hotel rooms for our wedding guests, and couldn't have been happier with the service we received. My husband and I also stayed there on our wedding night and couldn't have asked for a better place to spend our first night as husband and wife. And our wonderful sales manager, Grace, was so sweet and sent us a small gift in our room which was a wonderful surprise! Grace was such a help through the entire process and was extremely responsive to all of my questions. She also assisted me with vendor recommendations and with her help, we booked a great transportation company as well as helping to coordinate my makeup appointment. I used the Vasaio Spa inside the Amway, and they were also absolutely wonderful & my makeup was PERFECT thanks to Rachel! :) I would definitely recommend using the Amway for any wedding related needs - they are professional and you will receive superior service from everyone you come in contact with!
Michelle Carsley
Wedding: 4/30/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Amazing service and wonderful venue! We highly recommend. All of our out of town guests had such great things to say about the Amway Grand Plaza. What a fabulous representation of what Grand Rapids has to offer. We were so pleased with their initial service and flexibility that we did a wedding shower and bachelorette party there too.
raunderwood716
Wedding: 7/16/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The Amway Grand Plaza Hotel was the perfect place for our wedding and they really proved it. From the OUTSTANDING food and cake to the AMAZING hotel services, they made our day that much more special. I would recommend the hotel to any and everyone - they made everything so easy for us. We never worried about a thing when we were there. We received a million compliments about the professionalism of the staff, the beauty of the space, and mainly the overall experience. If I could... I would give Amway 10 stars.
The Triemstras
Wedding: 6/19/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The Amway Grand was very professional and easy to work with over the year that we dealt with them. They were extremely accommodating and flexible. This was the most elegand and beautiful venue my husband and I could find in the area. On our wedding day they treated us like royalty! Everything was perfect!
Jenna
Wedding: 5/21/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We recently had our wedding reception in the Pantlind Ballroom at the Amway and worked through all the details with Jennifer. She was extremely responsive and a joy to work with. Amway followed through on everything as promised and served and removed all dishes very discreetly to allow the evening to continue without interruption. Amway Hotel has always had a "classy" reputation and given our wedding experience we truly observed the top notch service. To our surprise when my groom and I went to our suite at the end of the evening there was a bottle of chilled champagne, fresh baked cookies, and chocolate covered strawberries! As a busy newlywed couple trying to mingle with everyone else, you often don't get the chance to grab enough to eat so the sweet treat at the end of the night was the icing on the cake.
Speaking of cake- we had Amway do our cake as well. It was absolutely beautiful and i've heard rave reviews on the taste! I can't wait for our one year anniversary to have a fresh baked one to enjoy with my husband :)
Rafal
Wedding: 4/16/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My wedding was held on April 16, 2010 and Amway was a great place to have the reception! They were completely professional and helpful with everything. Its a pretty big venue so it could hold all my guests with ease with plenty of room to spare. It was an experience of a lifetime. Thank you Amway!!!
Erin
Wedding: 12/31/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Grace Hill was my Sales Manager at the Amway Grand Plaza Hotel. I had a room block reserved for a Holiday (New Years Eve) for my wedding this year. I can't tell you how nice, professional, personable, flexible and responsive she was. Every question I had she made me feel like I was welcomed to inquire and she just took it right over. I thought it would be difficult for the experience to get even better once we got to the hotel and began our stay. I was quite wrong. The rooms were gorgeous, the valet were fabulous, the food was incredible and my out of town guests were on cloud nine. Thank you to Grace and the entire Amway Team for making my wedding just as fabulous as I try to make my clients. I really can't thank you enough. As my family said as they were heading out of town "We surley will be back!" Kudos to you all ~ you all deserve a bonus!
With sincere gratitude,
Jason and Erin Soper
(December 31, 2009)
Sue
Wedding: 11/7/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The Amway was completely professional and courtious all the way down to the bellman and valet. We have stayed at many fine hotels and I can honestly say this was the best. What I did not remember, they did and just did it so I could enjoy our time.
Erin
Wedding: 11/7/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We thoroughly enjoyed working with the Amway Grand. Grace was so helpful and fantastic to work with.
Sara
Wedding: 11/7/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My wedding reception was held November 7, 2009, at the Amway Grand Plaza in the Imperial Ballroom. Amy Dettwiler was AMAZING! Service was top notch. I could not get over how beautiful the room was.....and the food!!! OH MY GOD, IT WAS FANTASTIC!!!!!! Guests could not stop complimenting my husband and I the entire night. From the moment cocktail hour started until we had the last dance of the night, the Amway Grand Plaza showed our guests an amazing evening.
Thank you so much!
Sara & Andrew Baudo
J
Wedding: 10/10/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
If you want to have a first class celebration, the Amway Grand Plaza will make it happen. Ask questions, be organized, and everything will go smoothly. After everything was said and done for our wedding, the best piece of advice we can give is to book your room for at least two nights.
kathmblank
Wedding: 10/10/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Everyone at the Amway Grand was extremely pleasant and helpful. Our daughter's wedding was absolutely wonderful! Great food, awesome staff, beautiful and clean rooms along with the charm of old and new brought together at the Amway made for the perfect event gathering.
Brett
Wedding: 9/19/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
All of the guests that stayed at the hotel loved it, and the staff was very friendly and welcoming.
Jill
Wedding: 9/18/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Every employee at the Amway is friendly, professional and helpful. When making a request we never heard the word no from the Amway. They responded to every e-mail and phone call promptly. Many guests at my wedding reception commented on the outstanding customer service that the Amway provided. The Amway is a beautiful hotel with a well deserved great reputation. I can't say enough good things regarding the Amway and would recommend them to anyone getting married.
Find Amway Grand Plaza Hotel reviews from newlyweds in Detroit that used Amway Grand Plaza Hotel for wedding Ceremony Venues services.
