All About Elegance

I have no complaints with this vendor! My chair covers were a reasonable price, Jennifer was very prompt in her responses to my e-mails, and everything was handled very professionally. I ordered the swag-back ivory chair covers and they made my venue look very elegant. Great value for the price!!

Jennifer was great leading up to the event, very responsive, etc. The linens looked beautiful, and I would have been happy with my experience. However, she was extremely unprofessional after the event. When sending a deposit you have to send $100. The deposit is on top of the total balance, and you only receive it back after the linens have been collected. I only received $25 back. She accused me and my guest of stealing the linens and then charged me an excessive cleaning charge because of the chocolate fountain. I am sorry, but that is ridiculous. It should be expected to have to clean linens after a chocolate fountain. That is being extremely picky and nickel and diming everything. I, along with my family, was at the reception until her staff began picking up the linens. She claims there were missing linens and charged me for them. I am sorry, but I and my guest have no need for her linens. I was there, and there was nothing missing. She needs to talk to her staff about better collecting everything. When I emailed her about my concerns and the fact that I should not be charged this was her response… “I'm sorry you are upset. However, when people steal my items that upsets me when I have to purchase more to make up what people took. I have been in contact with (I will not mention the venue’s name because they were fantastic) regarding the missing items and nothing has turned up, but that's the story I always get from them. This happens a lot there as I'm not sure if they keep it for their own use or add to their inventory, napkins especially.” My profession is marketing, and believe me this is not how someone should handle their business. If you have problems with the banquet hall and have had problems before, why are you penalizing me and charging me for ‘the missing linens’. I would not recommend this vendor based on their professionalism, and name blaming. That is not how you should conduct business.

Jennifer was flexible with when I could pick up and drop off my rental; however, she was very unprofessional and bad-mannered when handling a crisis. I would reconsider renting from AAE, for they have not been in business for very long and still have much to learn about proper customer service.

All About Elegance sent me several different pictures of different options for the chair covers to my email. This was very helpful when making my decision.

Jennifer was absolutely wonderful to work with and did a beautiful job! She always responded quickly and professionaly. Made this part of the planning process easy and stress free!!!

Working with Jennifer from All About Elegance was a wonderful experience! She was quick to respond to all of my emails (within just a few hours, usually). She offers great pricing on her products, significantly less expensive than almost any other chair cover vendor I looked into. Jennifer had never been to the hall where my reception took place, so she even took it upon herself to stop down and check out the chairs there the day before the wedding. At the wedding, the chair covers looked wonderful--they really transformed the room. It was perhaps the biggest impact on the way the room looked, for a very reasonable price. I highly recommend All About Elegance to any other brides in the area.

All about elegance is a great company to go though! They are family owned which allows the company to be personable & punctual and most importantly..affordable! Their chair covers are beautiful and well taken care of!

Jennifer with All About Elegance was AMAZING to work with for my February 2010 wedding. She was my very favorite wedding vendor!! She is such a sweet person and is fantastic at what she does. Excellent price too. I just can't thank her enough. I was thrilled with her company and the beautiful elegant wedding chair covers she provided. I'd even work for her if she was looking to hire sales/marketing assistance. A huge fan :-)

Jennifer was our Chair Cover expert. She was very professional and great to work with! She and her husband take great pride in their business and will do whatever it takes to do what the client wants. My husband and I were very pleased with how the chair covers looked and their professionalism! We highly recommend them!